Dome Recruitment Limited
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Cheltenham, Gloucestershire
TECHNICAL SUPPORT ENGINEER OPTICAL POWER & LIGHT SOURCES
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Salary: £50,000 per annum TO £50,000 BASE + BENEFITS |
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Overview
TECHNICAL SUPPORT ENGINEER – OPTICAL POWER & LIGHT SOURCES LOCATION : CHELTENHAM, GLOUCESTER SALARY : TO £50,000 BASE THE COMPANY My client is a well-respected telecoms company servicing the government and military industries. THE ROLE You should be a positive, hardworking candidate who is willing to learn and keep on top of modern communication technologies as the telecommunication industry evolves. My client has a reputation for integrity and strong technical capability, and as such you will need to be a team player who can contribute ideas and apply good fault resolution methodology in an open environment. You must also be capable of applying this knowledge both on site with customers and in house. Ideally the you should be educated to HNC level or above in a telecommunications field and preferably hold security clearance such as SC or DV, however this is not mandatory. My client provides 24/7 support to their customers so the ability to participate in a “week on – 3 weeks off” out of hours rota is essential. This will take the form phone support, Email support and the occasional site visit. THE PERSON In order to succeed in this role you should ideally have some of the following skills and experience: Be familiar with a range of test equipment such as oscilloscopes, optical power meters & light sources, frequency counters, BERT’s, cellular scanners and multimetres. Good customer facing skills. Ability to work as part of team or autonomously using their own initiative. The ability to train other members of the team and customers. Experienced in fault finding methodology. A good work ethic that shows pride in their work. The ability to manage fault tickets from beginning to end SALARY TO £50,000 BASE BENEFITS This job was originally posted as www.totaljobs.com/job/89849491