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concept resourcing
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Cambridge, Cambridgeshire
IT Support/Helpdesk Analyst
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Job Type: Full-time |
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Salary: £25,000 per annum |
Overview
IT Support/Helpdesk Analyst Cambridge £25,000-£30,000 Base Package Are you someone who enjoys working in IT support but feels their current role is repetitive and monotonous? Do you find that more interesting work gets escalated to other teams? Do you want to fast track your career by being trained to deal with all level IT issues (1st-3rd Line) with constant upskilling and support? Then read on… Our client is widely regarded as a leading supplier of outsourced IT support. They provide bespoke onsite & remote support to start-ups and SME's in a variety of sectors that make a real difference. What you will be doing: You will be working on a busy service desk providing remote support on a shift basis (8am-6:30pm, Monday to Friday) Undertaking varied and interesting project work as required Monitor clients' systems and services from HQ Configuration and build of client machines What you will need: Experience and demonstrable technical skills supporting Microsoft technologies in a desktop environment Some knowledge of Servers, Virtualisation, AD and relevant backup solutions Ideally experience of Cloud services such as Office 365 and Sharepoint The ability to deliver outstanding customer service Great problem solving skills and the ability to see the challenge through What they are offering : A family feel environment, with passion the and ambition to thrive learn and develop the business and staff £25,000-£30,000 Base DOE 25 days holiday bank holiday Company socials - BBQ's, Dinners, Days out etc Personal career growth and opportunities to further you technical and business skills If you feel this exciting opportunity is for you the please apply by sending your CV , alternatively call me on for a confidential chat or further details.