Customer Care Advisor

Office Angels ,
Cardiff, South Glamorgan
More Details
Contract Type: Contract
Salary: £8.50 per hour

Overview

ROLE: Customer Care Advisor LOCATION: Cardiff PAY RATE: £8.50p/h HOURS: Full-time TYPE: Temporary (ongoing) We are currently working with a health-care company based in the outskirts of Cardiff who are seeking an experienced Customer Care Advisor to join their team on a temporary basis with the opportunity to be made permanent. Key Responsibilities: Answering calls promptly in a courteous manner Aiming to have a first time resolution for all calls Promoting products Processing orders ensuring 100% accuracy Ensuring patient support service is met Scanning patient forms and dispatch notes to an electronic system Supporting with prescription processing as required Reporting customer feedback to your Manager Essential Skills/ Experience: Experience within the health-care industry (desirable) Experience in a customer service role Excellent communication skills Impeccable attention to detail Friendly and empathetic personality Benefits: Free on-site parking Potential to be made permanent As an Office Angels temp, you're entitled to 28 days paid annual leave and you can be safe in the knowledge that you'll be looked after because we've been awarded 6th place in Britain's 100 Best Workplaces Following full registration with a consultant you will be put forward immediately for suitable roles. While working for Office Angels you will receive 28 days holiday (including bank holidays) pension and additional benefits such as eye care vouchers, retail discounts and incentives/competitions. By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://candidate-privacy

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