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Pembrook Resourcing
,
Guildford, Surrey
Workshop Controller
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Salary: From £26,000 to £36,000 per annum |
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Overview
Workshop Controller Pembrook Resourcing are currently seeking a workshop controller to join their client’s aftersales department, as a Workshop Controller you will play a key role, ensuring the workshop runs smoothly and efficiently. You will calculate and manage the use of workshop resources effectively, monitoring staff and workshop performance to maintain standards. As a Workshop Controller you will allocate work to the Technicians based on the mix of skills available and resolve customer queries according to dealership and manufacturers guidelines. We are looking for a strong communicator to take a customer focused approach to their work and also have the skills to influence others to succeed. Essential Requirements - · You will possess excellent technical knowledge gained in the retail motor industry, as well as previous management experience in a similar role. My client would also consider a technician looking to progress · Strong organisational and prioritisation skills · Able to take initiative and ownership of issues with a proactive can-do attitude · Able to multi-task and switch between task · A team player who offers help and support to others · Willingness to learn and keep up-to-date with product and technical information · Thrives in a high pressured environment · Full valid UK driving licence · Eligibility to work in the UK Establish and achieve personal objectives as agreed with Group Aftersales Manager . Ensure that the customer reception and displays meet the manufacturer’s quality objectives and staff are developed to achieve maximum customer and own satisfaction · IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE We wish you the best of luck