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CX2 TALENT SOLUTIONS LIMITED
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Birmingham, West Midlands
Service Delivery Manager - 3 month contract
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Salary: £300 - £325 per day |
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Overview
Service Delivery Manager 3 month contract Central Birmingham Day Rate: £300 - £325 Start Date: April 14 / 21 Previous Experience: Implemented Infrastructure services to EXTERNAL customers and clients Previous service management experience Improve quality and ensure appropriate action of service failures Key player in reviewing major changes and checking the impacts Support with bids and transition planning of new services Ensure all SLA's and third party agreements are capable of delivery Rectify key escalations and communicate to high levels for all customers when required Resource management experience You will be ITIL qualified and preferably worked in an infrastructure outsourcing environment There is a lot more to this role and I'll be happy to explain further if you want to move forward. This role shall be based out of the client site in Birmingham with travel to London required once-twice a week. Call Dan Rodrigues for instant consideration or call him on 07825 444 051 servicedelivery customercare infrastructure This job was originally posted as www.cwjobs.co.uk/job/89951905