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Centrepeople
,
London, Greater London
IT Helpdesk Administrator
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Salary: £25,000 per annum + Excellent benefits |
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Overview
IT Helpdesk Administrator The Company A highly successful globally facing trading company are looking for an IT Helpdesk Administrator to join their computers and communication department in London. The C&C department is responsible for planning and managing all IT functions of the company within the Europe/Russia/NIS region. The Role IT Helpdesk Administrator is the first point of contact when employees in London and other offices within the Europe/Russia/NIS region requires assistance in IT matters. This could range from trouble-shooting IT issues to actively managing stocks of PCs, company mobiles, ipad devices. You will also have to liaise with Tokyo HQ as and when is necessary. · First line provision of hardware, software, network and telephony support to users throughout the region · Support of client connectivity and technical problem resolution · Installation, configuration and administration including connection to Microsoft Windows network domain · Assisting Department with Network, Server and IT Security issues · Liaison with service providers · Managing the appropriate consumables and spare parts · Recording expenses · Updating computer records · Processing registration of new users The Ideal Candidate · Proven experience of managing and supporting telephony systems · At least 2 years’ proven IT support/ helpdesk experience within an office Proven experience of managing and supporting iphone / ipad · Windows Server / Desktop accredited · Proven experience of having used IT technology to improve business efficiency · Excellent communication skills in dealing with internal and external stakeholders · Proven experience in working in a multicultural environment · Organisational skills – ability to effectively manage and prioritise workload · Proactive – Ability to work effectively unsupervised · Japanese language ability – basic reading and writing capability · Proven Helpdesk experience in medium/ large organisation · Proven Experience of supporting and configuring Windows 10, 2008/2012/2016 Servers · Extensive experience of supporting related peripherals · Understanding of Microsoft Exchange and Outlook If your application is successful, you will be contacted within 2 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. This job was originally posted as www.totaljobs.com/job/89767146