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Reed
,
London, Greater London
Claims Investigator
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Job Type: Full-time |
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Salary: £28,300 per annum |
Overview
Are you able to provide fair answers to complex problems? Investigator - permanent role starting salary £28,300 plus excellent benefits and the potential to progress to £31,000 within 12 months, depending on your performance – The London docklands site has full and part time roles available – the initial training period in our academy is six months and we’d ask that you can commit to full time hours for the first four weeks As an Investigator, you’ll be part of a small team, at the heart of what we do – helping sort out financial services problems for our customers. Supported by an ombudsman manager, you’ll be accountable for getting to the bottom of our customers’ complaint and investigating things thoroughly, to find answers to problems that are fair and feel fair. You’ll do this by listening carefully to both sides, asking the right questions and using your sound judgment – as well as drawing on the expertise and knowledge of those around you. You’ll need to build trust, manage expectations and explain what you think, and why – both in writing and over the phone. You’ll thrive in an environment where no two days are the same – and you’ll be motivated by doing the right thing. If this sounds like you, then please click apply and upload your current CV (YOUR CV MUST CLEARLY SHOW THE ABOVE SKILLS)now to find out how you can make a difference.