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Riverside Group
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Cambridge, Cambridgeshire
Housing Officer
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Job Type: Full-time |
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Salary: £21,451 per annum |
Overview
Riverside have a new opportunity for a Housing Officer, working part time, on a permanent basis. You’ll earn £21,451 per year, pro rata (£17,160.80) You will be required to work 30 hours per week across 2 full days and 3 half days. Who you’ll be helping Based in Cambridgeshire, The Springs provides supported housing for single men and women with low support needs who are willing to engage in education, training, paid or voluntary work. Individual support is provided to prepare you to move on to independent living and to help meet your ambitions and goals. While Riverside does have roles for carers, this is a role perfect for those looking for support work. What will you do? The Housing Officer is responsible for providing a customer focused housing service provision across supported and sheltered schemes, delivering a day to day housing management service and monitoring service level agreement with partners. Day to day Your key responsibilities as a The Springs Housing Officer will include: • Ensuring occupancy targets are met, through lettings and refurbishments of properties. • Providing practical support and information to clients when entering the service and throughout their involvement with the service, e.g., assisting clients in the completion of occupancy agreements and welfare benefit claims and liaison with benefit agencies. • Adhering and assisting in the management of the schemes allocations procedure • Monitoring and meeting relevant health and safety standards in properties. • Carrying out day-to-day administration duties. • Assisting in the monitoring of service contracts. For a deeper understanding of your responsibilities, take a look at the job description linked below. Does this describe you? You are flexible, empathetic, inclusive and resilient. Even better, you have excellent interpersonal and communication skills too. You have worked with vulnerable clients in a housing or support setting before and have experience of Housing Management duties. Click on the job description linked below to see a full list of our essential requirements. What’s in it for you? In return for your hard work and dedication, we offer you: • Access to ongoing personal career development opportunities through Learning Zone • 5% salary increase after 18 months’ service, dependent on performance • Opt-in to our auto-enrolment pension scheme • 25 days holiday per year (plus bank holidays) • Tax-free bikes and car loan scheme • Riverside Rewards scheme and app, providing valuable access to discounted benefits including high street and online savings Who are Riverside? We are one of the UK’s leading social housing and regeneration organisations. We are a group of not-for-profit and commercial companies with a charitable housing association at our core. Operating across 160 local authorities in England and Scotland and housing 100,000 people, we are fully committed to improving the lives of thousands of individuals and families. We seek to transform lives and revitalise neighbourhoods. Is Riverside for you? We want you to feel empowered and that your voice is truly heard. Being a company focused on people, we treat our customers with this same respect. We trust you to protect our customers, our people and our business and we see outstanding worth in those with the courage to take responsibility, innovate and find solutions. Your focus on performance and ambition is rewarded with development opportunities. With Riverside, you can achieve. If you’re thinking of joining us as a Housing Officer, we’d love to hear from you. We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.