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SimkissGuy Recruitment Ltd
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Solihull, West Midlands
Customer Account Manager
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Job Type: Full-time |
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Salary: £18,500 per annum |
Overview
Are you an accomplished and experienced customer service, sales executive or account manager looking for a role where your hard work and loyalty will be rewarded? Would you like to progress your career in a nationally recognised, vibrant, iconic business with a reputation for excellence? We have an exciting permanent opportunity for an enthusiastic Customer Account Manager to this prestigious business based in Solihull. As a Customer Account Manager, your role will involve liaising with your own portfolio of clients on a weekly basis to manage their orders; so a warm and confident personality alongside a polished and articulate telephone manner is essential. For this role, you will need to be always one step ahead of the game, spotting opportunities to cross sell other client services. With similar experience you will have an established track record of managing client and customer queries, and advising on products. You will have excellent customer service skills and the ability to build relationships with corporate clients over the phone with ease. You will also be vigilant when speaking with clients identifying areas to upsell on products. You will have previous experience working in a fast-paced environment, with the ability to work under pressure to meet targets ; you will also need experience working in a telephone or web based role where you will have spotted opportunities for further client account development. For this rewarding account management opportunity, you will need to be a highly flexible individual with an outstanding work ethic and a drive to further your career, as this role will see you working rotated shifts between 7am-8pm , as well as working on weekends about once a month. In return, you will receive a great salary, with realistic target driven bonuses and an excellent benefits package, as well as the opportunity to join a market-leading organisation in Solihull. SimkissGuy Recruitment is acting as a recruitment agency for the purpose of this vacancy. By sending your CV to us, you hereby consent for us to contact you in relation to recruitment. We are an equal opportunities employer who welcomes applications from all. We will be in touch within 3 working days if we would like to discuss your CV and experience further. If you do not hear from us within that time then you have unfortunately been unsuccessful in your application for this particular vacancy. We would welcome further applications from you for roles that may be more suited to your skills and experience.