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Office Angels
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Solihull, West Midlands
Customer Service Coordinator
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Job Type: Full-time |
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Overview
I am currently recruiting for an exceptional individual to join an established business based near Birmingham Airport to join a growing Customer Coordination team. You will need to be an individual with high standards when it comes to accuracy and attention to detail, which you will have shown at it's best in your experience of processing and creating customer orders. You must be used to working to deadlines and dealing with a high volume of administration tasks - all of this is essential, combined with a passion for delivering the best Customer Service experience to everyone that you deal with. In return you will join a fantastic team with a company that offer a very competitive annual salary, 25 days holiday, life assurance and free car parking. You will be working a 35 hour week Monday-Friday 9am-5pm. Details Create and update orders and delivery requests in accordance with the Company's procedures. Develop and maintain good and effective working relationships between customers, suppliers and sales staff Support the sales teams in their objectives Ensure prompt action and progress of call offs and queries received from customers, suppliers and sales staff. Check customer and manufacturer acknowledgements. Monitor customer credit status in conjunction with Head Office and ensure that Company Credit Control Procedures are always adhered to. Notify availability concerns to sites and sales staff. Prepare and issue quotes to customers as requested. General office duties such as visitor reception, admin and filing. Providing cover when staff shortages occur due to holidays/sickness. Any other duty deemed by the Directors to be in the interest of the team in achieving its objectives If you are interested in the above position please contact Sophie Grandfield. If you have not heard from us within 5 working days unfortunately you have not been successful on this occasion. We regret that we are unable to provide individual feedback on applications. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://candidate-privacy