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Owen Daniels Consultancy
,
Crawley, West Sussex
Administrator
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Job Type: Full-time |
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Salary: £20,000 per annum |
Overview
Spares Export Administrator £20-£23k per annum Working Hours Monday to Friday: 08:45 - 17:15 33 days holiday - After long service this increases further. Pension - 3% then increases to 5% with service Life Assurance, after qualifying probationary period Private health insurance after 2 full calendar years. Spares Export Administrator Job description and daily tasks 1.To discuss the spares order requirements, checking data to customer’s equipment records, to ensure part descriptions and product numbers are accurately identified. 2. Preparation of quotations as necessary. 3.Checking stock levels to the computerized MRP system, to process orders fully. This includes the preparation of picking lists, dispatch notes, invoicing, and export paperwork as required, liaising with accounts, logistics, stores, production and dispatch staff accordingly. 4.Booking transport for the goods - liaising with freight forwarders. This varies according to the size of order, the dimensions of the packaged goods, the destination, and requested despatch time. 5.Liaising with logistics and production staff for orders which impact upon the production programme - requiring assembly and test requirements. 6.Taking calls on the dedicated spares line and directing to the appropriate staff within the spares and service department 7. Meticulous daily filing of spares orders paperwork. 8.Keeping abreast of all necessary export procedures and documentation for dispatch of our goods - those for the EC and those for the rest of the world. 9.Translation skills, verbal and written, as may be required from time to time, to aid the Service department or any other (if bilingual). 10.Any other duties as reasonably requested. Spares Export Administrator Essential Experience & Qualifications: Must have GCSE (or equivalent) Maths and English grade C or above. Previous experience of order processing and pro-active sales Confident with good communication skills to liaise with worldwide customers. Customer Service / Telephone experience Interest and ability to understand and learn the technical properties about our product range. Computer literate. Meticulous and accurate. Must speak and write fluent English. Spares Export Administrator Advantageous Experience & Qualifications: Bi-lingual - offering a foreign language. German / Spanish would be preferred. Previous experience of working on an ERP/MRP system. We use Navision (although this will eventually be Dynamics 365 in the future). Degree qualified (or equivalent).