Spare Parts Export Administrator

Job Title : Bilingual Spares Export Administrator Reporting to: The Manager of Spares Administration All Spares Export staff have bilingual skills (including Manager). Essential Experience & Qualifications: Must have GCSE (or equivalent) Maths and English grade C or above. Previous experience of order processing skills and exporting overseas. Confident with good communication skills to liaise with worldwide customers. Interest and ability to understand and learn the technical properties about our product range. Computer literate. Meticulous and accurate. Must speak and write fluent English. Advantageous Experience & Qualifications: Bi-lingual – offering a foreign language. German / Spanish would be preferred. Previous experience of an integrated or SAP system. We use Microsoft Dynamics Navision. Degree qualified (or equivalent). Job Description In house and external training will be provided for the following purposes: To gain product knowledge To understand the processes which happen in production. To understand the export procedure/terminology Operational Tasks: Bilingual Spares Export Administrator The orders received are for spare parts.Goods are mostly in stock and can be dispatched within 24 hours.Order value is typically £250 - £750 1. To discuss the spares order requirements, checking data to customer’s equipment records, to ensure part descriptions and product numbers are accurately identified. 2. Preparation of quotations as necessary. 3. Checking stock levels to the computerized MRP system, to process orders fully.This includes the preparation of picking lists, dispatch notes, invoicing, and export paperwork as required, liaising with accounts, logistics, stores, production and dispatch staff accordingly. 4. Booking transport for the goods – liaising with freight forwarders.This varies according to the size of order, the dimensions of the packaged goods, the destination, and requested despatch time. 5. Liaising with logistics and production staff for orders which impact upon the production programme – requiring assembly and test requirements. 6. Taking calls on the dedicated spares line and directing to the appropriate staff within the spares and service department 7. Meticulous daily filing of spares orders paperwork. 8. Keeping abreast of all necessary export procedures and documentation for despatch of our goods - those for the EC and those for the rest of the world. 9. Translation skills, verbal and written, as may be required from time to time, to aid the Service department or any other (if bilingual). 10. Any other duties as reasonably requested. Remuneration Package: Monday to Friday: 08:45 – 17:15 (as a minimum) 33 days holiday (inclusive of bank holidays). After long service this increases further. Pension – upon joining the company Life Assurance, after qualifying probationary period Private health and increased pension contributions after further qualifying period. Interview Process : 1 st interview: discussion with HR and Written exercise. 2 nd interview: tour, further written tests, discussion with HR & Manager of Spares Administration. To apply, please go through the link and we will call you to discuss the role and company on more detail. Terry Parris Associates are recruitment consultants whom value the needs of their clients and candidates. We are always happy to discuss vacancies, so if you are interested in this or any other position we have please give us a call. Crawley, West Sussex