Customer Service Representative

PDR Solutions ,
Kings Hill, Kent
Job Type: Full-time
Salary: £21,500 per annum

Overview

Do you have recent experience in a Customer Service role? Are you able to act professionally and maintain accuracy during busy periods? Do you enjoy working as part of a supportive team? If so then we would like to hear from you. My client is looking for an experienced Customer Service Representative to join their busy and friendly Contact Centre team. As the first point of contact for clients you will use your excellent communication skills and positive and supportive manner to help new and existing customers on a wide variety of topics over the telephone and in writing. The successful candidate will have recent experience of working in a busy Customer Service environment. You will also: Have excellent verbal and written communication skills Be fully IT literate Have an excellent eye for detail Be able to work to deadlines Be an effective team player A typical day will see you opening and administering accounts, corresponding with clients by phone and via email and dealing with donation requests and enquiries. If you are driven, flexible, organised and thrive on delivering exceptional customer service then this is the role for you To apply please send your CV or call the office for more details