Client Services Manager

Osborne Appointments ,
London, Greater London
Job Type: Full-time
Salary: £35,000 per annum

Overview

Client Services Manager £35,000 - £42,000 Our Client, is a well known established security systems company based in Central London. The ideal candidate would be experienced within customer service and well as experience within managing of projects/sales and having at least 5 years experieince within this type of role. The prime function of the role will be to be responsible for maintainig and developing the companies client portfolio, with a keen focus on account management and first class customer servcie and looking for potential new opportunities. Main duties Ensuring the service provided to current customers is to a high standard, implimenting changes where necessary Obtaining feedback on a regular basis to present to the business. Building strong relationships with internal departments and the supply chain Responsible for the day to day client requests for new equipment or changes to client current set up Work with the Head of Client Servceis on large client projects to ensure smooth installation and handover to the control room. Assist with maintance and further development of the sales and marketing plan, to develop the customer base. Assist in the compilation of weekly/monthly reports. Build a pipeline of opportunities in CRM The ideal candidate Must have 5 years previous expereince in this type of role Must be commercially aware Strong communication skills Computer literate Ability to deal tactfully and effectiely with a wide range of people. This is a fantastic opportunity for the right individual, please apply today or call Sarah on for more information Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days. Should you wish to speak to one of our team, please contact the OA Milton Keynes Office. Osborne Appointments is an award winning recruitment agency specialising in the supply of temporary, contract and permanent placements. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website