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Focus Resourcing
,
Caerphilly, Gwent
Customer Service Administrator
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Job Type: Full-time |
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Salary: £17,000 per annum |
Overview
Our well established client is looking for a Customer Service Administrator to join their team for a temporary basis. You will be is responsible for being the first point of contact for customers, with the main focus being to provide prices, lead times and delivery / shipment support for products. They are looking for someone to start asap. Responsibilities: To provide accurate key information to customers and representatives on products Inform customers of any changes to their delivery status Contact customers if any changes to their orders occur in a timely fashion Ensure the internal system is updated accurately Take ownership and ensure promises are delivered Participate in product launches and promotions General administration Essential Skills: Excellent Customer Service and Communication Skills Ability to work under pressure Building and managing customer relationships Strong attention to detail IT Literate with good experience of Microsoft Office Suite Company offer a good working environment, excellent benefits and potential career progression.