Technical Administrator

SYSCOMM LTD ,
Coventry, West Midlands
More Details
Job Type: Full-time
Salary: £20,000 per annum

Overview

Technical Administrator Location : Coventry, West Midlands, CV1 4JU. Salary: £20,00 to £26,000 per annum subject to experience. Contract : Full time, permanent. The person we need in our team; This is an exciting opportunity for an Administrator to join an enthusiastic team to deliver administrative support within a technical environment to a wide range of clients across the UK. Client focused and quality driven, Syscomm are a leading provider of IT Infrastructure Services who are seeking a Technical Administrator to join our friendly team to deliver administrative support within the Managed Service Provider (MSP) environment. We are looking for a talented, customer focused , quality driven individual to join our team on a full time, permanent basis at our modern offices in Coventry. This is an excellent opportunity for a candidate with the relevant administration and technical experience to be involved in a varied and fast paced role. The Role Reporting directly to the technical director the Technical Administrator will liaise with Customers and Suppliers to build and maintain strong working relationships to manage the technical administration within the company taking responsibility for a range of tasks: • Co-ordinate and Implement elements of service delivery: o Pricing, Ordering, Configuration, Invoicing and other operational activities • Prepare Proposals, Quotations and Tender submission • Check incoming and outgoing shipments and manage asset records • Administer project installations • Prepare Customer Agreements The Candidate The successful Technical Administrator will have: • Experience or a strong interest in Information Technology • Desire to develop technical skills and progress within the company • The highest standards in customer service • Strong time management in a fast-paced environment • Excellent organisational skills and attention to detail • Confident, polite and professional personality • Able to work under pressure and multitask • Flexible and adaptive approach and a 'can do’ attitude • Good Microsoft Word and Excel skills • Some experience in Sage, ERP or CRM Systems would be an advantage More about You: You are a natural problem-solver you will have a good eye for detail, strong organisational and time management skills. You are an effective communicator with an approachable personality and a confident, positive attitude as the role will require you to liaise with colleagues across the business, with customers, vendors and suppliers. You'll also need to be professional and commercially astute, committed to providing excellent service and demonstrating the desire and drive to exceed customer expectations as well as being proactive and self-motivated, able to respond flexibly to changing circumstances. You may be a Sales Support Administrator looking for a technical role with product training to prepare you for further progression into a Technical Sales Engineer, or a technician wishing to develop your technical and commercial experience to prepare you for further progression into a Technical Project Manager role. This is a great opportunity develop technical, commercial and managerial aspects of the role to further progress your career. Joining Syscomm As a premier Managed Service Provider and Internet Service Provider offering a broad range of technology solutions to our Customers in long term business relationships, we value our people and their ability to be responsive and creative toward the needs of Customers. The company values their employees offering a long-term position in an environment where they are encouraged to develop their skills, ideas and careers in an enduring company relationship. As a Syscomm team member, you will have access to: • Salary £20,00 to £26,000 per annum subject to experience • Opportunities to train and develop your career • 28 days holiday increasing with service • A contributory pension scheme • Home Broadband • Social Events Interested? Then apply now by attaching your CV to your application and explaining in a few words why you believe you're the one for the role. But please only apply for this vacancy if you are genuinely able to offer the personal traits, experience and skills detailed above and are currently able to easily travel to work in Coventry. We are unable to consider applications from overseas and time constraints prevent us from being able to respond to ambiguous applications. For appropriate applications we endeavour to respond to within 7 days of application. GDPR - Please note that we do not routinely retain your details on our database following a job application. We will keep your details only if we progress your application and with your agreement. NO AGENCIES PLEASE

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