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Jobwise Ltd
,
Manchester, Greater Manchester
Customer contact officer
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Contract Type: Contract |
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Salary: £10 per hour |
Overview
We are currently recruiting for our client based in Chorlton for a Customer Contact Officer for a not for profit business. This is a temporary role with an immediate start paying GBP10.50 per hour. This role has the potential to go permanent for the right candidate. About The Role: Answering inbound calls in relation to housing issues and being the first point of contact Dealing with a variety of different calls and queries including taking payments, arranging repairs and maintenance and dealing with complaints Working in a fast paced contact centre to strict targets Mainly phone based with some live chat and email response Using the in house system to accurately record information Essential Skills & Experience Must be computer literate including Excel Dealing with vulnerable customers therefore must be resilient and thick skinned Friendly and customer focussed personality Must be experienced working in a fast paced environment Past housing experience would be ideal Must have inbound customer service experience from within a contact centre Must have a GCSE Grade C and above in Maths and English About The Benefits GBP10.50 per hour Office Hours between the hours of 8 and 6 35 hours a week Possibility of extension and possibility of being taken on permanently Full training on the internal system Weekly pay To Apply If this sounds like a role you will LOVE, please send your CV We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook.