Community Care worker

Beverley Martins Limited ,
New Addington, London, Greater London
Job Type: Full-time
Salary: £10.7 per hour

Overview

PURPOSE OF THE JOB 1.1 To develop a supportive working relationship with the service User which encourages maximum independence, giving confidence to a Service User in receipt of rehabilitation aids and people returning to community living. To promote well-being by allowing individuals to reminisce, express anxieties, and respond to situations such as bereavement, stress etc. 1.2 To provide a specialist weekday or 24 hour Care Service to meet the assessed needs of a wide range of Service Users to maintain them within the community. Service Users include elderly people, people with disabilities, the terminally ill and other vulnerable adults. 1.3 To assist the Service User in responding to any enquiries via the telephone, letters or in person. 1.4 To identify and report to the Manager changes in a Service User’s abilities, behaviour, needs of personal circumstances. 1.5 To identify and respond to the needs of individual Service User which may require a change in emphasis or adjustment to the work schedule and timetable identified by management. To work with others involved in the provision of care to the Service User. To be aware of individual circumstances relating to the Service User which may affect the need for practical support in the home and to attend Case Reviews as required. 1.6 To carry out duties with an awareness of health and safety, e.g. not moving and lifting heavy furniture, as well as reporting household equipment or conditions, which are observed to be unsafe. 1.7 To keep up to date with developments in the provision of Care, attending training courses, group supervision etc., as required. 1.8 To take appropriate action if no answer is received from a Service User or there are circumstances, which require the assistance of the emergency services. 1.9 To arrange appointments and act as an escort to GPs, Opticians, (etc.), making transport arrangements appropriate for the user. 1.10 To be responsible for security while at, and on leaving the user’s premises and to respond to any emergency problems with regard to maintenance. 1.11 To keep basic records in Service User`s home file and provide reports which may be used as a basis of assessment. To report any incidents concerning Service Users emotional and physical health & wellbeing including suspicions or allegation of abuse or neglect, or inappropriate contact or unacceptable behaviour. To work within the Agency`s Equal Opportunities Policy.