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Huntress
,
London, Greater London
Ticketing and Administration Executive - Travel Industry
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Job Type: Full-time |
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Salary: £23,000 per annum |
Overview
Are you a highly organised experienced ticketing agent? Are you interested in working in bright and modern offices? If so, we would love to hear from you A great opportunity has arisen within a busy Sales Support team based in Paddington (London), working for the UK's largest tour operator. As a Ticketing and Administration Executive you will be working closely with reservations regarding flight bookings. If you thrive under pressure and enjoy working in a fast-paced environment we are the company and department for you. Core Key Responsibilities: Ticketing / reissuing / refunding GDS bookings VSQ - queue management and process of actioning schedule changes through to customer advisory Flight Delays - oversee daily flight departures / arrivals. Run flight manifests where necessary and keep business updated Product advisements - advising passengers of renovations / change of schedules from suppliers etc Handling aircraft changes / seat downgrades Despatching travel documents Handling all post sale customer queries from the Admin / ticketing mailbox Daily Reports - Run and action APD, SSR and Option Plus General office upkeep Provide support to other business functions as required. Skills / Experience / Requirements Proven Galileo or Amadeus experience is essential (at least 1-year current ticketing experience with Galileo or 2 years with another airline reservation system (Sabre or Amadeus). Prior experience issuing tickets and reissuing tickets on scheduled airlines A strong work ethic and willingness to go above and beyond Excellent attention to detail Organised, Flexible & punctual Able to work on own initiative as well as part of a team Ability to multi-task and work under pressure to meet tight deadlines Thrive working within a fast-paced environment High process driven Must be able to work the following shifts: 9am-5:30pm (Mon-Thu), off Friday, work Sat (9am-6pm) & Sun (10am-5pm) 12:30-9pm (Mon - Thu), 11:30am-8pm (Fri) Interested? If so, apply today as we are short-listing candidates now For further information, please call Jenny Buck on or email at . Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.