Service Engineer

Ultrasonic Sciences Ltd ,
Aldershot, Hampshire
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Overview

Based from the company’s Aldershot factory, the electro-mechanical Field Service & Calibration Engineer will be responsible for servicing, troubleshooting, repairing and calibrating machines on customer sites in UK and overseas. THE COMPANY Ultrasonic Sciences Ltd designs and manufactures advanced automated scanning systems for ultrasonic non-destructive testing. These machines are used in a range of industries, from the manufacture of composite aircraft panels and aircraft engine components to small-scale semiconductors and relay switching contacts. Our customers include world-famous companies such as BAE Systems, Airbus, Rolls-Royce (Aero Engines), GKN, Fokker Technologies, and others who are suppliers to these companies. We export equipment to Europe, USA, China, Russia, Australia and Pacific Rim countries. Our machines vary from desktop units to large robotic-based multi-axis installations up to 20 metres long. At present we have 23 staff with a range of skills including mechanical engineering, electrical/electronic engineering and software design. THE ROLE The Service & Calibration department is the primary contact point for customers reporting problems with their equipment, requesting service or calibration visits. Based on the specifics of the incoming request or reported fault, your role will be to, in consultation with other USL engineers, decide on the best course of action to take. Where a site visit is needed it will be your responsibility to visit the site as soon as practicable, diagnose and repair the fault or if this is not possible, call in another specialised USL engineer. The constituent parts of our systems vary but include: · Precision mechanisms · Industrial robots · DC/AC servomotor drives · Stepper motor drives · Linear and rotary motion systems varying in scale · PC and PLC control of machines · Analogue and digital circuitry · Heavy duty 3 phase AC motors · Water circulation and cleaning systems · PC expansion boards · Ultrasonic RF signal processing As it will be very unlikely that anyone would have experience in all of these fields, a significant period of familiarisation and on-the-job training will be needed. During this time you will be expected to visit our customers accompanied by another member of our staff to become familiar with the machines. In addition to carrying out repairs and upgrades you will also be asked to carry out calibrations of ultrasonic electronics both of our manufacture and others using instruments such as function generators and oscilloscopes.Although it would not be expected that you would be familiar with this work, proficiency in the use of such test equipment is required. You will be responsible for keeping accurate records of all work you carry out especially of all times and costs involved. You may be asked to assist in producing maintenance and technical reference manuals for new machines, and during periods where your primary duties are not required you may be requested to assist with the manufacture of new systems. From time to time you will be required to be a member of a team carrying out the on-site installation of new machines and systems. In due course you may be asked to take on some aspects of customer training in the operation and maintenance of our systems. REQUIREMENTS You need to be a practical engineer with several year’s experience in servicing at least some of the equipment mentioned above. Although formal qualifications are not mandatory, completion of a recognised apprenticeship or C&G qualifications in a mechanical, electrical or electronic discipline would be an advantage. You need to be able to recognise and fix faults in mechanical assemblies as well as electrical/electronic sub-systems.Experience in using PC software-based diagnostic software and standard bench test equipment is also essential. You need to be able to work on your own initiative and be prepared sometimes to work extended hours to complete a job when the situation demands. You need to be able to communicate clearly orally and in writing in English. You need to be reasonably fit, able to work at heights occasionally and have a current driving licence without serious convictions. You must be prepared to travel to locations in most global regions of the world, sometimes at only a few hours’ notice. You should consider this aspect of the job carefully before making an application. SALARY AND CONDITIONS Salary will be negotiable depending on your ability and experience. You will be working initially on a 3 month probationary period. Salary increases are based on personal and company performance. Normal working hours are Monday to Friday 09.00 to 17:30. Reasonable overtime will be required (but is not guaranteed). Holiday entitlement is 20 days per annum plus Public holidays. The position is based in Aldershot and a company vehicle will be made available for visits to customers as and when required. This job was originally posted as www.totaljobs.com/job/89759968

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