Credit Controller

Reed ,
Solihull, West Midlands
More Details
Contract Type: Contract
Salary: £11 per hour

Overview

I urgently require Credit Control Administrators for an immediate start working in Solihulll on a long term contract basis. The main duties of the role are : Contacting businesses and individuals by telephone and in writing to chase payment of outstanding Income debts or to make payment arrangements (Income debts cover Sundry Income, Business Rates, Council Tax and overpaid Housing Benefit debt) Take telephone calls from members of the public dealing with all Income enquiries or recovery stages Be proactive in moving all accounts on the recovery process swiftly and monitoring disputes Carry out clerical duties in relation to debt collection Update systems in accordance with office procedures Work on computer systems i.e. retrieving, updating and processing information Deal with correspondence Report checking Maintain and prepare court case paperwork Contact the courts for progress updates Prepare and control refunds and write-offs Maintain an up to date knowledge of relevant legislation, computer systems and clerical procedures Liaise with other sections, departments and outside bodies e.g. solicitors, tracing agents, bailiffs etc Assist in other areas of the Division as required Take a proactive part in the corporate appraisal system Undertake the necessary training to achieve a level of competence and alert manager of any perceived training needs Maintain a strong customer focus at all times Carry out such duties as may be required and are commensurate with the role of the post If you're are interested in the role please email me your cv to

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