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TSYS Managed Services
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Caldecotte, Milton Keynes, Buckinghamshire
Customer Service Advisor
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Job Type: Full-time |
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Salary: £9.00 per hour |
Overview
We are currently looking for Customer Service Advisor team members to join our busy and exciting team based in Milton Keynes. With immediate starts available, you will join us on a full time, permanent basis and in return, we are offering a competitive rate of £9.00 - £9.84 per hour plus excellent benefits. TSYS Managed Services is an outsourced contact centre which provides customer service, risk management, collections, and back office and help desk related services for our clients. We operate from two UK locations - Caldecotte Business Park, Milton Keynes, Binley Business Park in Coventry and a European location at Barneveld in the Netherlands. These three sites oversee Contact Centre operations on behalf of TSYS clients in Europe. Benefits of joining us as our Customer Service Advisor: As well as a competitive salary, and a fast paced, fun working environment this role comes with the following benefits; - 29 days holiday, including bank holidays (with the option to buy/sell an additional 5 days) - Peoples Pension scheme - Free on-site parking - On-site canteen - Eye Care Vouchers - MediCash Plan (on completion of 6 month service) - Cycle to work Scheme (on completion of 6 month service) - Free tea and coffee About the Customer Service Advisor role: Our leading outsourced contact centre servicing Financial Organisations in the UK are currently recruiting for Customer Service Advisor team members to join our teams in Caldecotte with no sales involved - this is a great opportunity and we are looking for candidates that are able to start immediately Although preferred, prior contact centre isn’t essential as your new role will start with a 6 week training programme specifically designed to help you to develop your skills. All you need is a minimum of 6 months experience in any customer facing environment and as long as you are committed and eager to learn we will give you the skills and knowledge you need to succeed. You will need to be able to commit to full time hours and be flexible to work 40 hours a week across various shift patterns between 6am – 11pm Monday – Sunday. If you are a great listener with excellent communication skills and are looking for a purely inbound customer service role with NO SALES then click APPLY now to become our next Customer Service Advisor. All successful applicants will be subject to a financial background and criminal record (DBS) check as part of our recruitment process. TSYS Managed Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.