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SF Recruitment
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Solihull, West Midlands
Sales Coordinator
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Job Type: Full-time |
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Salary: £18,000 per annum |
Overview
Sales Coordinator Permanent Solihull SF Recruitment are pleased to be working with an industry leading company based in Solihull. Due to continued successful, our clients are looking to expand their team and we are keen to hear from experienced Customer service professionals who would like to learn and develop into a successful Sales Coordinator. The main purpose of this position will be develop and maintain relationships with customers, whilst ensuring their orders are placed and managed correctly. You will serve as the main point of contact for customers, so you will be responsible for responding to any queries they may have about products or their order. Key Responsibilities: - Respond to customer queries which are received via, mail, fax, e-mail, telephone and web chat; - Process customer orders and update the customer's contact detail on their profile; - Provide a high level of customer service to customers at all times; - Develop a clear and detailed understanding of the products so you can recommend the best product for the customer's requirements; - Process any credits or returns when necessary, whilst adhering to the companies policy procedures; - Other duties, as requested by your line manager. I am keen to hear from individuals who; - Have previous customer service experience; - Can resolve any issues quickly and efficiently; - Are looking for a long term career and are looking to learn and develop; - Are proficient on Microsoft Office - Can handle complaints I am keen to hear from self-motivated individuals who are driven to deliver excellent customer service to their customers. If this is a role of interest to you, please send your CV to to discuss further information about this position.