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Hays Specialist Recruitment Limited
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London, Greater London
Operations Administrator
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Contract Type: Contract |
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Salary: £11 per hour |
Overview
Call centre Jobs in Stratford Your new company You will be working in a small office with the service team .We recognise that positive relationships are essential to the growth of the company and aim to have high customer satisfaction. Your new role You will be working 37.5 hours a week in Monday- Friday 10am to 6pm - Monitor our main customer service email and phone lines, ensuring that queries are answered or passed to appropriate colleagues in a timely fashion. -Support the New Guardian Assistant to check responses to property advertisement and viewing and contact interested people. support the services team with administrative tasks including scanning, data entry and other administrative tasks as needed. -Respond to guardian repairs issues, sourcing contractors and quotes for works as required by colleagues, and assist in coordinating repairs or building works. - logging of all repairs and contractors engaged on a range of systems. -corresponding with a range of providers including guardians and general enquires via telephone and email. -Assist with financial record keeping on an ad hoc basis, including checking invoices against internal files and updating information in our direct debit and finance systems -Order supplies and liaise with office suppliers as needed to help with smooth running of the office. What you'll need to succeed -Great telephone and communication skills -Computer literate including experience of MS office and of cloud applications such as Google/Dropbox. Experience of CRM systems is desirable -Good customer service skills - Confident with administrative tasks and problem solving -working within a team, but able to use and work on own initiative -excited about making social impact What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk