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Anderson Recruitment Ltd
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Stonehouse, Gloucestershire
Service Coordinator
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Job Type: Full-time |
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Overview
Ideal permanent opportunity to join a thriving company based in Stonehouse that can offer excellent career opportunities. Due to continued growth, our client is currently recruiting for a Service Coordinator to join the team in Stonehouse. The main purpose of the Service Coordinator role is to organise the installation of new onsite services to meet customer requirements. Responsibilities: - Liaise in a clear and timely manner with customers and internal staff to manage requests for installations on predominantly residential new build projects. - Produce works packs for sub-contractors and direct labour teams. - Assist in collating performance statistics for monthly KPI reporting. - Ensure the accurate and timely updating of the online customer portal on the company website. - Manage completed project documentation returns to enable project closure and claims. - Liaise with the claims team to ensure completion information is timely and accurate. - Process sub-contractor orders and paperwork and ensure invoices are processed in a timely manner. - Carry out other administrative duties as required by the Team Leader. - Coordination of project materials. - Raise purchase orders & reconcile with invoices. - Liaise with the Scheduling team to programme appropriate site staff to carry out Site Works. Candidate Attributes: - Previous administration experience is strongly preferred. - Excellent customer service and communication skills. - Well organised. - Good knowledge of MS Office software, particularly Excel. - Ability to work well in a team Salary - Competitive salary plus an attractive benefits package including - 25 days holiday plus Bank Holidays, rising by 1 day a year after two complete years’ service, up to a maximum of 30 days - Life Insurance (3x salary) - 5% Employer Pension Contribution - Private Medical Insurance (following successful probation) - Employee Assistance Programme Hours - Monday - Friday 8.30am - 5pm