Senior Customer Service Administrator

Anderson Recruitment Ltd ,
Stonehouse, Gloucestershire
More Details
Job Type: Full-time
Salary: £22,000 per annum

Overview

Our fantastic and long-established client based in Stonehouse, have a new opportunity for a Senior Customer Service Administrator to join their team on a permanent basis. The company have big growth plans for the next 5 years therefore this is a very exciting time to join The role will involve processing sales orders and we are looking for an individual that can also think outside the box, add value and bring new ideas to the team. This role will suit someone that is customer focused and willing to go the extra mile for the customer. Responsibilities: - Handling Sales team enquires through to actual order - Managing the end to end ordering process - To provide regular contact with customers to ensure customer satisfaction (new and existing customers) - To ensure any issues raised are identified/resolved and appropriate departments made aware - Contact existing customers regarding order patterns - Sales ledger support - Process Daily Sales Invoicing and Sales Credit Notes - Where required arrange Product Manufacturing, Shipping and Insurance for product Candidate Attributes: - Outgoing and positive with a 'can do’ approach - Excellent communicator with the ability to easily build relationships - Attention to detail with accuracy and speed - Experience of using SAP would be an advantage Hours: Full Time - Monday to Friday - 8am - 5pm or 9am - 5:30pm Salary: £22k

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