Apprentice IT Service Desk Analyst

You Train ,
Glasgow, City of Glasgow
More Details
Salary: From £10,000 to £12,000 per annum

Overview

The Opportunity GP Strategies, are delighted to be work in partnership with our client in Cumbernauld. We are pleased to supporting our client with the recruitment and training of an Apprentice IT Service Desk Analyst. This is a fantastic opportunity for young individuals, in the Lanarkshire and Glasgow area, who are passionate and enthusiastic about building a career within the IT and technology sector. The Role As an Apprentice IT Service Desk Analyst, you will be based at our client’s site in Cumbernauld, and you will be responsible for providing technical support across the whole organisation. Key Responsibilities: Providing technical support and guidance to colleague and clients for the following technologies; Mobile phones, Tablets, Laptops, TV’s, Projectors, PA System, Raspberry Pi Good front of house skills, dealing with prestige customers IT support dealing with patching network cables, phones , PC’s Experience of Microsoft office and apple products desirable Printers and scanners Training These is a full-time opportunities in which you will gain the chance to earn as you learn. The successful candidate will be fully supported through an IT Apprenticeship (Level 6) resulting in the achievement of an SVQ Diploma in IT & Telecoms as well as industry certifications from Microsoft. The Candidate You will be an enthusiastic, motivated and driven individual who is extremely interested in IT and Technology. You must be dedicated and committed to building a career for yourself within the IT support space. The following skills and qualities would be desirable; A talent for troubleshooting and problem solving Excellent communication and interpersonal skills Good analytical skills with a great attention to detail A passion for delivering excellent customer service A flair for multi-tasking in a high pressured environment Full UK Driving Licence or desire to work towards achieving this would be great. What you’ll receive · An attractive apprenticeship salary of £10,000 - £12,000 per annum. · An opportunity to build and progress your IT career within a well-established company · Excellent training with dedicated support throughout your apprenticeship If you have any questions in relation to this fantastic opportunity or would like more information on the role, please contact the Apprenticeship Recruitment Team at GP Strategies on 01786 478 478. This job was originally posted as www.totaljobs.com/job/89918222

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