Senior IT Change Specialist

Senior IT Change Specialist This role can be based in one of the following locations: Staines or Manchester or Leeds Permanent £65,000 Full time 37.5hours We're a leading health insurer and healthcare provider, with care homes, health centres, dental practices and a hospital. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers. We believe in quality, affordable and accessible healthcare for all. If you share our purpose of helping people live longer, healthier, happier lives, then look no further, Bupa could be the perfect match. Join a team that's passionate about leading the healthcare market with products and services designed to help people lead better lives. At Bupa you'll work on high-impact, innovative projects in an organisation that makes a real difference. You'll have to be ambitious and eager to play an integral role in our overall digital strategy. What you'll be doing To manage the delivery of one or more large / complex IT projects or workstreams within Bupa's UKIT Data Management (DM) and Business Information (BI) portfolio and to achieve the agreed financial and business outcomes within the stated parameters whilst working in a regulated environment. The job holder will define, and drive assigned projects, managing and controlling specialist teams to undertake day-to-day delivery in line with DM and BI strategy and governance. What's a typical day? Full delivery of multiple projects from initiation to implementation - in an autonomous manner and to the rules defined by IT Governance Office and Bupa's IT standards and policies. To drive the successful delivery of multiple, simultaneous large or complex data projects and initiatives for Bupa. To establish and manage effective and trusted relationships with key business and IT project stakeholders. Lead the project team(s) in translating business requirements into operational plans. Create and manage optimised project plans, resource requirements, budgets, critical success factors and key milestones for all projects. Ensure robust and measurable business cases exist for each project, with clearly identified and traceable commercial outcomes always. Control and monitor the project finances to ensure efficient delivery, adhering to the business case and working closely with Bupa's IT Finance Teams. Identify and manage project risks, issues and dependencies and manage change holistically. Maintain a resource demand forecast and optimise throughout the project delivery cycle. Overall responsibility for leading and managing the project team including supervisory and matrix management of team members. Use judgement to determine when it is necessary to escalate To execute appropriate project governance and reporting frameworks in partnership with the PMO. Effectively engage and manage external vendors and work closely with Bupa's procurement team. Effective working relationships with colleagues across Bupa and with 3rd parties to gain commitment, support and resource to deliver successful projects. Who we're looking for? Strong knowledge and expertise in IT project management using a variety of methodologies. Excellent interpersonal skills, empathy and at times fortitude and resilience. Highly results oriented and focussed on adding value to Bupa. Experience of IT project delivery within a regulated sector. Able to thrive in pressurised environments, with a clear approach to decision making. Advocate of change, with significant experience of implementing IT change. Must be able to demonstrate advanced stakeholder management skills across a wide range of different stakeholders from business customers and IT Teams. Must have a tenacious approach to problem solving, constantly striving for effective solutions. Must be highly proficient in risk, resource and cost management. Strong verbal and written communication skills. Strong negotiating and influencing skills. Effective vendor management skills combined with strong commercial acumen. Must be well organised, work to deadlines and be analytical and articulate. Must demonstrate the ability to think ahead and be proactive in understanding when to push issues hard to achieve a desired outcome. Demonstrable team leadership skills to ensure rapport and trust within the project delivery team Qualifications, Training and Experience Experience in managing technical resource teams working on data warehouse, data marts and enterprise data warehouse Experience in reporting teams, understanding tools like BOXI, Bolden James, Varonis, Cognos, SSRS, Power BI or Tableau Understanding data management framework (both structured and unstructured) Knowledge on data management concepts like data governance, data quality, data lineage, data stewardship, master data and reference data management Ability to liaise between development, testing, business analysts, and operations support and business lead teams Understanding of data journeys from loading, staging through to centralised data warehouse and ultimately to output platform. Knowledge of current data compliance considerations - Data Protection Act (GDPR), Role of ICO, etc Knowledge of interrelationship between CISO, information governance / privacy and operational teams Excellent knowledge of common infrastructure components, technologies and platforms To have strong knowledge and expertise in business and IT project and programme management delivering large or complex change. To have excellent interpersonal skills, empathy and at times fortitude and resilience. Highly results oriented and focussed on adding value to Bupa. To have extensive experience of multiple IT project delivery methodologies (e.g. Agile, PRINCE2). To have extensive knowledge of IT operational readiness, including process mapping and ITIL. Ability to thrive in pressurised environments, with a clear approach to decision making. To be an advocate of change, with significant experience of implementing IT change. Must be able to demonstrate advanced stakeholder management skills across a wide range of different stakeholders. Must have a tenacious approach to problem solving, constantly striving for effective solutions. Must be highly proficient in risk, resource and cost management. Strong verbal and written communication skills. Strong negotiating and influencing skills. Effective vendor management skills, combined with strong commercial acumen, involving IT suppliers. Dimensions Capable of structuring, staffing and managing projects and programmes that cost between £500k-£10m. Large delivery teams (20 people). Multiple suppliers and stakeholders up to Leadership level. Resource matrix management. We're driven by one purpose, helping people live longer, healthier, happier lives and that that means our people too. As a Bupa employee you'll be entitled to some fantastic benefits which include 25 days holiday increasing to 30 days as your length of service increases, the option to buy and sell holiday, an enhanced pension plan, life assurance and income protection. You'll join our annual bonus scheme, amount variable dependent upon your role and performance. Looking after your health is important to us and you can benefit from our health trust scheme where all our people have the option of taking our market-leading medical insurance cover, which includes mental health support and treatment, at a greatly reduced price as well as a free health assessment every 2 year. Your health and wellbeing matter to us and we provide lots of family friendly policies too. You can keep fit at our free onsite gyms (local gym discounts where no onsite gym). We will support you to get to work, offering a season ticket loan to spread the cost of an annual train/bus ticket as well as our cycle to work scheme. Whether you've found your feet or are discovering a new path. Welcome to a place that celebrates you. This isn't where you've been. This is where you're going. This is what we have belief in. Bupa is committed to making sure that every applicant is assessed solely on the basis of personal merit and qualifications, regardless of gender, sexual orientation, pregnancy or maternity, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. This job was originally posted as www.totaljobs.com/job/89816737