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Contechs Consulting Limited
,
Basildon, Essex
Business Support Analyst
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Salary: Up to £20 per hour Salary is depending on experience |
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Overview
Business Support Analyst I am currently recruiting on behalf of a Luxury Automotive OEM based in Dunton, who are seeking a Business Support Analyst to join their fast and growing team on a rolling contract basis. Position Description: The Central Order Fulfilment Support Team is responsible for monitoring and administration of the Clients’ corporate inventory of orders and vehicles offered on the Clients’ eCommerce. Provide operational support to develop and grow the capability of all Marketing Sales & Service users of the Order Fulfilment suite of tools and processes: Dealer Ordering Systems: VISTA,Central Ordering Systems: VISTA/ORBIT/GOTD Liaison and co-ordination with VOPS AM Team to identify, escalate and chase resolution on application issues affecting Order Fulfilment Business processes Develop the capability and knowledge of the Order Fulfilment tools and processes to support Business process improvements Optimise the data integrity in the Order Fulfilment and Sales Reporting applications Coordinate related User documentation of the listed applications and ensure it is up to date Develop and publish performance metrics to support process improvement activities Support user training sessions Skills Required: Basic IT understanding or background on how systems work, data is stored and transmitted - Must be capable to read and understand database table structures Good knowledge in SQL query language to analyse and retrieve data Good knowledge in all Microsoft Office tools (Access included) Analytical capabilities Must be fluent in English, a second language is helpful Communicative person Good team player with some flexibility in working hours to support UAT and weekend launches if required - Friendly open minded Skills Preferred: Ideally having knowledge of the Client’s VOPS Systems Ideally having knowledge of automotive OTD processes Ideally having worked in a support function already Experience Required: IT helpdesk or programming Experience Preferred: Client’s IT & Helpdesk Education Required: A Levels 9 months rolling contract 37.5 hours a week - Monday to Friday INSIDE IR35 Please note: Due to the high level of applicants, only successful candidates will be contacted If you think you have what it takes to fulfill the role, we want to hear from you now. Unfortunately candidates requiring visa sponsorship CANNOT be considered for this role. To apply you MUST have either an EU/UK passport or a Visa that does not require sponsorship. This job was originally posted as www.totaljobs.com/job/89871804