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Search Consultancy
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Manchester, Greater Manchester
Customer Service Advisor
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Job Type: Full-time |
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Overview
Job Title: Customer Service Advisor Location: Manchester Salary: £20k rising £21.5k Days: Monday - Friday No Weekend Work Are you looking to join a team where you can begin to build a really successful career? We need to speak to the very best customer service advisors to help deliver the very best for our customers. What we can offer you for you hard work: A competitive starting salary of £20k Pay rise after probation £21.5k Amazing city centre offices Chance to work in an exciting industry Thorough training to help you develop Career progression opportunities Holiday allowance NO WEEKENDS What will your day look like as a Customer Service Advisor: Provide support to our customers, always aiming to deliver and exceed their expectations Take full ownership of requests/enquiries ensure that they are handled in a timely manner Working to deliver on all SLAs and KPIS ensuring that all information provided is in line Ensuring full compliance and adherence to FCA guidelines Updating the systems accurately and in line with GDPR guidelines Resolving complaints from customers taking the necessary steps to investigate and directing calls to the right department Are you looking for an opportunity to kick start your customer service career? If you want to work for a great company, where you can build a career and progress then apply now Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.