Customer Service Administrator

Office Angels ,
Grays, Essex
More Details
Job Type: Full-time
Salary: £20,000 per annum

Overview

Customer Service Administrator Grays, Essex £20000-£24000 35 hours per week (8-4/9-5/10-6) Parking on site, 20 days holiday Bank holidays, private medical insurance, childcare vouchers and life assurance scheme. My client, a well established and friendly company based in Grays, is looking for a Customer Service Administrator to join their busy team. Working within the transport department, you will be responsible for: Answering of the customer service telephone lines and ensuring that cover is in place across busy periods of lunch, holidays and sickness. Taking customer orders via phone, fax and email and entering the orders onto the company Sage system in a timely manner. Supporting the transport department to ensure that deliveries to customers are recorded on to our automated transport planning system. Answering customer enquiries or passing them on to the appropriate department for resolution, providing the customer with appropriate information, helping to solve problems and dealing with complaints. Ad-hoc reporting as required by the senior department heads. If this sounds like an ideal role for you then please do not hesitate to contact us. We would be delighted to receive your CV. To confirm your identity, you will be required to bring your passport with you when registering. Registration takes approximately 1 hour 45 minutes. If you are emailing you CV to us, please ensure it has your home address, telephone numbers (including your mobile) and your email address on. Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV, however, please note that only successful applicants will be contacted. If you do not live in the local area please let know what your plans for relocation are. Please only submit CVs in word format, preferably with no headers, footers or text boxes. Office Angels are an equal opportunities employer' and confirm Office Angels are an Employment Business (short term/contracts) or Recruitment Agency (perms). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://candidate-privacy

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