Senior Administrative Assistant - Partner Admin, HR Services - Future Opportunities, 12 Month FTC

Deloitte ,
Cardiff, South Glamorgan
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Overview

Your opportunity Are you looking for the next exciting career opportunity? Do you have a passion for delivering high quality service and exceptional customer experience? Do you agree that variety is the spice of life? If so this could be the role for you. HR Services are looking for a Senior Administrator to join our Partner Administration team. The Partner Administration team is a specialist group, within our HR Service function, whose responsibilities include coverage of our Partner Helpdesk and Partner Administration activities. Supporting Partners throughout the UK and Swiss firm with a whole range of activities from advice on policies and processes through to the provision of business support for regulatory and reporting requirements, no two days are the same. The successful candidate will enjoy working in a diverse business with an inclusive team culture where people are recognised for their contribution and encouraged to suggest changes that can improve our customer experience. Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of 2 years or more. If this is relevant for you, just let your recruiter know when you make your application. Your role Be the first point of contact for our customer queries via phone, web chat and email providing high quality advice and guidance Provide a client focused experience though the timely and accurate management of administrative processes, such as (but not limited to): Reward and payroll, Onboarding processes, Maternity/Paternity/Adoption, Flexible working and other general administrative processes Personal ownership of all case management including Provision of MI on the Partnership of Deloitte LLP Data analysis, review and consolidation of MI from other Deloitte NSE firms Your work, your choice Location: Cardiff Suggested work pattern: Shift pattern between 8am and 6pm, Monday - Friday. Your professional experience The ability to demonstrate excellent customer service skills Experience working in an administrative role Has attention to detail and a high level of organisational skills The ability to multitask across a range of processes and procedures, prioritizing your workload according to individual deadlines Enjoy working in a busy, fast paced team environment Uses initiative to investigate queries and propose suitable solutions Experience of Word, Excel and Outlook is essential and knowledge of SAP or similar HR systems is desirable Data analysis and strong excel skills desirable Your service line: Internal Services At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Shared Services, National Quality & Risk Management, IT Services, and Property & Corporate Services, together we live, breathe and deliver the Deloitte experience. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process. About Deloitte Our Purpose & Strategy To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent. What do we do? Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Legal, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world. For a full job description please visit our online Deloitte Careers portal. Requisition code: 173955

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