Senior Systems Administrator (30682)

Sapiens ,
Cardiff, South Glamorgan
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Job Description

Location: Cardiff About Us Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sector. We offer integrated core software solutions and business services, and a full digital suite for the property and casualty/general insurance; life, pension, and annuities; and reinsurance markets. Sapiens also services the workers' compensation and financial and compliance markets. Our portfolio includes policy administration, billing, and claims; underwriting, illustration and electronic application; reinsurance and decision management software. Sapiens' digital platform features customer and agent portals, and a business intelligence platform. With a 30-year track record of delivering to more than 500 organizations, Sapiens' team of over 3,400 operates through our fully-owned subsidiaries in North America, the United Kingdom, EMEA, and Asia Pacific. For more information: www.sapiens.com. Job Description The Senior Systems Administrator provides first through to third line support to end-users across all business functions, as well as helps maintain the Microsoft Server infrastructure. The Senior Systems Administrator within Sapiens is looked on as a key member of the support team, helping software development staff to work as smoothly and efficiently as possible. If you enjoy interacting with like-minded people and have good all-round ICT support skills, this is the job for you! Main Responsibilities Reporting to the UK ICT Team Lead to become a team of 3, you will be required to carry out the following duties: * Support and administer a mainly Microsoft environment. * Be involved with both service delivery and support as well as updating and maintaining UK/US infrastructure as part of a larger global team delivering worldwide services. * Respond to service requests assigned by the Helpdesk team. * Provide a high level of customer service to internal customers. Qualifications Essential skills * Experience of providing support in a large global multi-site corporate environment; or 3 years of suitable experience in an SME environment. * Thorough understanding of Microsoft Windows, Office and related applications as well as Dell and Lenovo Desktop/Laptop hardware. * Good level of exposure to Microsoft Server technologies including Active Directory, WSUS, SCCM, Hyper-V, IIS, Powershell. * Good level of networking experience. * Excellent communication and people skills. * Ability to work flexibly as and when required to do so. * Ability to travel to another UK site on a semi-regular basis. Desirable skill * Microsoft certified (MCP/MCTS/MCSA) although relevant proven experience will also be accepted. Advantageous skills * VOIP/Lync experience * Linux (CentOS, RedHat) * IBM AIX * EMC * Cisco

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