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Page Personnel Secretarial & Business Support
,
Manchester, Greater Manchester
Customer Service Advisor
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Job Type: Full-time |
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Salary: £18,000 per annum |
Overview
A unique opportunity to join a growing business based in Manchester city centre. The role requires previous customer service experience, ideally within an office environment. Client Details My client is a Medical and Nursing company looking to add to their busy and dynamic team based. The role is varied and fast paced while the business supports personal well-being and offers a supportive environment. Description The key duties of the Customer Service Advisor will include: First point of contact for all customer queries and problems - calls, livechat, emails & social media Taking ownership of workload, managing own workload to ensure no gaps or delays in the service Ensuring compliance with all CQC and GMC regulations Handling complaints and ensuring appropriate resolutions found Advising on technical issues where appropriate Profile The successful Customer Service Advisor will be/have: Strong team ethos & excellent work ethic Adaptable to change - fast-moving environment where no two days are the same Positive outlook Problem solving, always looking for a resolution Inquisitive and prepared to speak up to make changes and fix problems Intelligent and driven to provide excellence at all times Hard-working and passionate about the team, and about doing the right thing all the time Job Offer The offer for the Customer Service Advisor role includes the following benefits: Free breakfast daily Onsite gym Flexible shift pattern Amazing progression 6 week training and induction plan City centre location