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SF Recruitment
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Derby, Derbyshire
IT Support Engineer - 1st Line
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Job Type: Full-time |
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Salary: £18,000 per annum |
Overview
IT Support Engineer needed with strong experience of 1st Line support for a finance consultancy business based in Derby. This role would suit someone who is highly confident as you will be the initial point of contact for all support calls. 1st line support is incredibly important to the business so you will be expected to log, prioritise, troubleshoot but of course fix any issues. You will be based in the main office in Derby however, this role could involve travel to other sites as well as remote workers. Therefore, a driving license would be ideal but not essential. You will never pay for travel out of your back pocket and you will always be reimbursed. This is a great opportunity to work at the core of the business and be primarily responsible for all application support covering Microsoft Office and bespoke applications. The core responsibilities of the role will be: - Helping clients with IT problems - email, telephone or remote - Remote/onsite work - 1st line support - Advising clients on IT security faults You will have a good understanding of: - Windows 10 - Microsoft office - Networking skills - basic - Microsoft teams This is a great role for someone with excellent customer service skills, who can work on their own initiative but also able to work as part of a team. How is all this sounding? Do you want to work with a company with a great list of benefits such as having your birthday off (Can't go wrong with that) but also great healthcare benefits? Get in touch now and we can talk all about it.