Event Stewards - Vauxhall London

Ontrak Recruitment ,
London, Greater London
More Details
Contract Type: Contract
Salary: £9.00 per hour

Overview

Event Stewards Ontrak Recruitment & Training are actively seeking committed and outgoing Event Stewards to support our client in Vauxhall. This is for Saturday 7th February , and future event coverage. You will need to live in the local area. As an Event Steward you will: Provide outstanding customer service to all customers. Managing difficult situations Comply with all safety requirements as defined, ensuring your own personal safety and that of others at all times Assist with crowd control Being vigilant and visible to all customers and other members of staff Helping customers as required Communicate effectively with other staff and customers in the interests of safety and customer service using information systems as supplied Complying with station security including the HOT protocol Report irregularities, equipment failures or any incident affecting, or which may affect, the safety of the line or service to the customer Provide outstanding customer service; including travel information, and updating information as and when required Making announcements on the hand held radio or megaphone (if required) Carry out emergency procedures as locally specified on your induction Adhere to all policies, procedures, rules and regulations set out by the TOC (Train Operating Company) Ensure you keep up to date with all rules, notices and retail circulars and publications that may affect your working environment or product knowledge Ensuring the station is always well presented Working alone Are you the right candidate for the job? Are you over the age of 18 ? Do you have previous customer service experience? Good communication and presentation skills. Do you have the flexibility to work different shift times ? You must be available to start immediately as these are temporary positions. Please note you must be able to get to your location of work for a 05:00 start, the latest finish is 00:00. Please note shifts can be either 8 or 12 hours

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