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RLE International
,
Basildon, Essex
Business Intelligence Analyst
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Salary: £20.84 per hour |
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Overview
RLE International are looking to recruit a Business Support Analyst to work within the Marketing & Sales Operations division of a highly-renowned automotive company based in Basildon, Essex. The Business Support Analyst will work within the Marketing & Sales, Programming & Distribution division. The Central Order Fulfilment Support Team is responsible for monitoring and administration of the corporate inventory of orders and vehicles offered on the eCommerce website. Responsibilities:- Provide operational support to develop and grow the capability of all Marketing Sales & Service users of the Order Fulfilment suite of tools and processes: o Dealer Ordering Systems: VISTA o Central Ordering Systems: VISTA/ORBIT/GOTD · Liaison and co-ordination with VOPS AM Team to identify, escalate and chase resolution on application issues affecting Order Fulfilment Business processes · Develop the capability and knowledge of the Order Fulfilment tools and processes to support Business process improvements · Optimize the data integrity in the Order Fulfilment and Sales Reporting applications · Coordinate related User documentation of the listed applications and ensure it is up to date · Develop and publish performance metrics to support process improvement activities · Support user training sessions Skills Required: · Basic IT understanding or background on how systems work, data is stored and transmitted · Must be capable to read and understand database table structures · Good knowledge in SQL query language to analyse and retrieve data · Good knowledge in all Microsoft Office tools (Access included) · Analytical capabilities · Must be fluent in English, a second language is helpful · Communicative person · Good team player with some flexibility in working hours to support UAT and weekend launches if required · Friendly open minded Skills Preferred: · Ideally having knowledge of the company’s Systems · Ideally having knowledge of automotive OTD processes · Ideally having worked in a support function already Experience Required: · IT helpdesk or programming Education Required: · A Levels Education Preferred: · Degree Additional Information: · Relationships and Interface · Liaison with European Marketing Sales & Service IT AM and AD organizations · European Order Fulfilment Team · Market Order Fulfilment Teams · Material Planning and Logistics · Manufacturing · National Sales Companies · Other Business Units such as AP and MEA Envisaged tool use · Liaison with European Marketing Sales & Service IT AM and AD organizations · European Order Fulfilment Team · Market Order Fulfilment Teams Occasional Travel may be Requested Role initial 9 Months with potential to extend THIS POSITION IS INSIDE IR35 This job was originally posted as www.totaljobs.com/job/89849136