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Hays Information Technology
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Darlington, Durham
Service Desk Analyst
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Salary: £21000.00 - £25000.00 per annum |
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Overview
URGENT REQUIREMENT Service Desk Analyst Darlington Permanent Up to £25.5k Fantastic benefits package In light of the current situation in which we all find ourselves at this time, my client has an urgent requirement for the below positions as they are currently recruiting business critical roles. I am currently recruiting for two highly experienced Service Desk Analysts to work for a market leading organisation based in County Durham on a permanent basis. My client is well-known for their benefits package and are committed to developing their staff, offering training opportunities and career progression. As the Service Desk Analyst, you will be the first point of contact and provide technical support to end-users with computer hardware or software queries. The work will be mainly operated remotely or via phone, emails or through fault finding programs. You will have the following skills/experience: Proven track record working within IT Support/1st/2nd Line Support roles Windows Server 2008/ 2012/ 2016 Windows 7/ 8/ 10 Office 2010/ 2013/ 2016/ O365 Experience in Active Directory and group policy objects ITIL V3 Foundation Excellent problem-solving and communication skills Excellent customer service skills. Strong technical understanding of the various hardware, software and networking systems What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk This job was originally posted as www.cwjobs.co.uk/job/89946201