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Harris Hill
,
London, Greater London
Membership and Database Administrator
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Salary: £24,072 per year |
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Overview
Our client is a well-established charity that inspires a financially confident, dynamic and trustworthy charity sector. They do this by championing best practice, nurturing leadership and influencing policy makers. This role will involve someone who is meticulously organised, has strong attention to detail and a head for data, to assist the team ensuring that our membership data is accurate and up to date. Key Responsibilities: Strong experience using one or more CRM systems or databases. Experience of dealing with administration within a small organisation Administration of membership schemes on recruitment Monitor and manage the 'info', 'mail', 'membership', and general e-mail accounts. Conduct research using our database and across external sources and compile findings to assist the team with projects. Record details of requests made on SAP B1 (database system) so that patterns can be identified and that the team can continuously improve its support. Provide a first-line support service, either by phone, e-mail or in person, by responding to requests for information from members and non-members within agreed timescales. Qualifications, Experience, Skills & Ability: Excellent verbal and written communication skills. Excellent attention to detail Quick learner able to pick up new systems easily Understanding of databases and CRMs Experience of Financial Administration Understanding of the importance of maintaining a CRM system and strong data. Please note, due to the high number of applications only successful candidates will be contacted