Area Building Manager

Page Personnel Property & Construction ,
Hounslow, Greater London
Job Type: Full-time
Salary: £38,000 per annum

Overview

As the Area Building Manager you will be reporting to the Senior Facilities Manager, the purpose of the role is to achieve and maintain the very highest standards of Facilities Management and Customer Care at the companies centres within the area. This includes the building fabric, associated hard and soft services (through effective coordination of planned and reactive maintenance), site security and health and safety. Client Details My client is a large Real Estate and Property Management company based in Chiswick and West London. Description As the Area Building Manager your main duties will include: Be the first point of contact for Office Managers in terms of dealing and resolving all building, building services and other FM related issues. To consistently deliver high levels of customer service to Office Managers ensuring all Hard and Soft Service Facilities and Maintenance issues, requests, complaints and questions via telephone, e-mail or in person are acknowledged and acted upon within appropriate timelines and are escalated where required. Develop and foster constructive and cooperative relationships with Office Managers through regular and clear communication. To ensure consistent service is aligned to Customer needs and the terms of their lease. Supporting the Office Manager in delivery of any necessary unit preparation works required. Liaising with Office Managers and Building and Development team regarding Licence to Alter works. Estate Management To maintain the properties to a high standard ensuring they are clean, safe, secure and compliant and attractive to our Customers. Ensure that all planned and reactive maintained is undertaken in line with agreed specification, frequency, timeline and statutory requirement. Undertaking regular premises and works inspections identifying areas of concern / snagging items. Items to be recorded on Elogbooks software and arrangements made for works. Build relationships with Service Providers to ensure that their delivery is in line with expected levels of service, cost and timeliness. Management in line with their SLAs to ensure levels of delivery are as required. Coordination and delivery of minor decoration and fit out projects including unit preparation as well as liaison with Building and Development team regarding larger schemes. Review of work related risk assessment and method statements, ensuring they meet the business need. Prior to works commencing, carrying out site inductions with Service Providers in relation to RAMS and undertake suitable levels of supervision and monitoring of work. Identify areas for improvement and discuss with Office Manager and Head of Facilities, implement any changes that are approved. Coordination of all fire related regulations and audits are undertaken (weekly fire tests, drills, maintenance visits). Management of sustainability objectives (waste, water & energy) and achieve cost efficiencies Directing, planning and on-going management of essential central services such security, maintenance, cleaning, waste disposal and recycling. Supervising grounds and general maintenance, including the line management of in-house Caretakers for planned and routine tasks. Risk management including Statutory compliance recording, risk assessments and ensuring that sites comply with all statutory requirements; all matters of concern should be escalated to the Group Risk Manager Staff Management Provide full support for the Office Manager and work together to ensure high standards of appearance and maintenance throughout the sites. Managing planned and reactive tasks for the in-house FM Technicians, ensuring high levels of service and team work. Setting of objectives and performance management of the in-house FM Technicians and arrange training as identified/required. Deputise in the absence of the Office Manager. Finance Manage expenditure and procurement for all facilities and building management related costs across the sites. Ensure that the site is managed within budget, raise necessary purchase orders, approve invoices and follow the correct procedures within agreed authorisation levels and liaison with the Office Manager. Management of purchase orders and approval of FM related invoices in timely manner, ensuring payment within our Terms and Conditions. Identify and achieve cost savings where possible Provide information for the operating budget and budgetary systems for all FM related costs at sites. Profile As the successful Area Building Manager you will: Have worked in a similar role covering multiple sites before Have Total FM experience Have worked in Facilities for a minimum of 3 years Hold a relevant Health & Safety qualification Have management experience Job Offer £38,000 - £40,000 Market leading benefits