Service Desk Engineer

2i Recruit Ltd ,
Guildford, Surrey
Salary: From £18,000 to £23,000 per annum

Overview

Our client has an exciting role is for ambitious candidates who have a hunger to rapidly develop new skills, technical knowledge, and an understanding of service delivery to provide a springboard for a successful IT career. Duties: Providing end user, cloud and infrastructure support and management Working with senior engineers on escalated tickets. Delivering exceptional levels of customer satisfaction Work with the team to help grow our business On-site rotation at a prestigious client in central London Delivering exceptional levels of customer satisfaction Experience: Experience in an IT support role Working with the following technologies: - Active Directory & Windows Server - Azure Active Directory - Exchange Server - Office 365 Exchange Online - Office 365 SharePoint Online - Remote Desktop Services - Windows 10 desktop Network troubleshooting · Autotask or Connectwise Service Management · Remote monitoring and management (RMM) system Knowledge Skills and personal qualities: · Enthusiasm and a willingness to learn · A team player who enjoys working with and supporting colleagues · Exceptional customer service and communication skills · Full driving license and own transport If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. This job was originally posted as www.totaljobs.com/job/89886060