Mandarin speaking Mortgage Administrator

Deverell Smith ,
London, Greater London
Job Type: Full-time
Salary: £25,000 per annum

Overview

I am working with one of the UK's leading property finance companies, who have a global network, to help them source a strong Mandarin speaking Mortgage Administrator to be based in their Head Office in Central London. You would be joining a growing team where you would receive great development opportunities as well the opportunity to work for a fantastic brand. The company is well known for their consultative approach to their clients and great corporate benefits to their employees. You will be joining a team of administrators and predominately supporting New Homes Mortgage Brokers. The duties for the ideal Mandarin Mortgage Administrator will include: Help any clients visiting the office in a polite and professional manner Be comfortable dealing with people in a High Net worth environment Updating and liaising with clients to progress their applications Preparation of documents Make full and accurate notes of all conversations and ensure that they are actioned or passed on to the appropriate colleague without unnecessary delay Filing/archiving, photocopying and confidential waste disposal Type reports, letters, schedules, forms etc. Ensure both paper and electronic filing is carried out on a regular basis to maintain an up to date filing system Maintain diaries and monitor movements of the team Be aware of current projects to ensure that the best possible service is provided to clients and other internal departments First point of contact for the department Use and understand the process driven mortgage sales system Administer and progress mortgage applications by ensuring all the documentation and required information is present and issued quickly and efficiently You will need to keep on top of leads and applications Chase lenders, valuers, solicitors and other parties involved in the mortgage application process when appropriate Form strong relationships with banks and providers and liaise with them to progress applications The ideal mortgage administration candidate will have: 2 years experience in a similar mortgage administration role Mandarin speaker Able to communicate with others in a professional and helpful manner both face to face and on the telephone Good level of English grammar and spelling Dedication, loyalty, diligence and efficiency Punctual with a tidy manner Well presented, have a clear speaking voice, likes being part of a cohesive team and has a good sense of humour Experience of process driven sales an advantage Previous mortgage processing experience is required Advanced user with Microsoft word, competent using Excel, PowerPoint and Outlook Hours - Monday to Friday 9AM-6PM Salary - £25,000 - £30,000 If you are interested in hearing more, please contact Anna Rickenberg at or