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Reed
,
Norwich, Norfolk
Sales Coordinator
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Job Type: Full-time |
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Salary: £16,500 per annum |
Overview
At Reed, we are delighted to be recruiting for our client based in Norwich who are seeking a Sales Coordinator to join their team on a permanent basis. This is a varied role be responding to all in-coming enquiries to the sales desk, supplying and following up quotes by phone or email to maximise order conversion, whilst delivering excellent customer service. The role is not cold calling but instead following up and acting on warm leads. Job Description - Responding quickly and efficiently to all sales enquiries, by telephone, fax and email etc. - Logging all sales enquiries on the company’s internal CRM system. - Preparing and sending quotes to customer’s whilst on the phone or by email / post. - Taking orders for standard products directly over the phone. - Following up quotes within company’s specified time frames and log outcomes accordingly. - Assist in any other ad hoc or other duties as required by the business. - To record the progress of all enquiries by keeping the internal system up to date. Person Specification - Good working knowledge of Microsoft Word, Excel and Outlook. - experience in sales or a sales support role as friendliness, confidence and assertiveness on the phone with customers is essential. - Attention to detail is essential to ensure the highest level of customer satisfaction. - Time management is important and you must be confident of dealing with a number of different enquiries at any one time. - You should be a team player, enjoy a fun and demanding environment, be passionate about delivering excellent customer service and ultimately have a can do attitude. - Educated to GCSE level or equivalent Please contact Gemma at Reed on