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Simply Placements
,
Chelmsford, Essex
Customer Service
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Job Type: Full-time |
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Salary: £18,000 per annum |
Overview
CUSTOMER SERVICE - INBOUND / OUTBOUND We are looking for a proactive and experienced call centre advisor to join our client in their friendly and professional contact centre department of their multi-faceted global operation. Would you like to work within a team which offers on-going career support and progression as well as a fun and focused environment? The company offers full on-site training on the inhouse bookings system as well as the inbound call handling and outbound dialer system, plus full brand coaching and mentoring with the team leaders and supervisors. Reliability, flexibility, pro-active, high level listening skills, articulate, patient and professional are the kind of candidates we need to fulfil this current recruitment campaign and we have a number of positions available Previous experience might include: Recruitment, Outsourcing, Hairdresser, Retail, Retentions, Cabin Crew, Finance, Sales, Leisure, Travel Agent, Lettings, Estate Agent, Memberships, Automotive, Motor, Insurance, Banking, Customer Service. Also Students, Graduates, Actor, Actress, Surveys, Fund Raising, Telecoms, Hospitality, Campaigning. Key Features of the role: Good basic salary plus achievable monthly and quarterly bonus Full training provided Provide best industry customer service Working to set targets and performance bonuses Warm customer contact, warranty renewals, service and servicing bookings Recognise and offer sales via service Providing a first-class customer experience Overcoming objections - Customer Retention Guiding customers through a beginning to end service journey Warm up-sell opportunities Medium size Contact Centre Environment Interviews available at short terms notice APPLY NOW Full time and part time opportunities with flexibility of hours fulfilment plus short day 1 in 3 Saturday rota with hours off mon/fri.