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ESP Global Services Ltd
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Bristol, Bristol
IT Technician - Bristol Airport
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Job Type: Full-time |
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Salary: £18,000 per annum |
Overview
IT Technician - Bristol Airport Do you have experience working in IT support? Are you looking for a role with exposure to a wide range of technologies? Can you solve technical problems whilst providing amazing customer support? ESP Global Services are currently recruiting an Airport Technician to join our team at Bristol airport. We are a managed service provider for IT support and infrastructure solutions where we support clients, worldwide, 24/7. Working as the Airport Technician you will provide "hands on" IT support and maintenance on a wide range of hardware and software within the airport. Responding to tickets from the ESP service desk you will ensure all IT issues are effectively and efficiently resolved in line with our service level agreements. A snapshot of what you will be doing: Troubleshoot and undertake fault diagnosis on all assigned network, hardware and infrastructure incidents and successfully resolve within the agreed timescales. Consistently provide updates to the ESP Service Desk and end users on all live incidents and service requests Supply and replace IT consumables, such as paper and ink toner when required Carry out regular "floor-walking" and pro-active line of sight checks/ routine preventive maintenance to identify, log and resolve any issues before they are raised as incidents by customers What are we looking for? At least 6 months - 1 years' experience in an IT support role Good knowledge of current Microsoft Windows Desktop software Understanding of network protocols, server hardware and configurations Self-motivated with a willingness to learn and adapt to any new change or situation Excellent verbal and written communication skills 5 years UK working history which can be referenced for air-side clearance checks Full UK driving license The IT support team will support the days/hours - 4 days on shift 2 days off shift - 0400-1300 & 1100-2000. On call 1 week in 3. ESP offers a basic salary up to £19,920 (Inclusive of shift allowance) pension, life assurance and access to ongoing training and career development. Please apply now to be considered. We will endeavour to get back to all applicants by phone/email. As part of this process candidates will be required to go through relevant checks to gain air-side clearance. Please only apply if you can provide 5 years UK working history.