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The Rank Group
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Maidenhead, Berkshire
Business Analyst
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Job Type: Full-time |
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Overview
Job Description Leads the gathering of business requirements to establish business processes, application functionality, and technology solutions, translating those requirements into user stories and training plans, matching the needs of the business with the most appropriate solutions, and most appropriate analysis techniques. Main Accountabilities and Responsibilities Provide clear business requirements to tech leads and development team and communicate technical solutions back to the business Manage and prioritise product backlog based on dependencies and requirements from other projects Leads the gathering, understanding, documentation and translation of the business requirements and user stories for the project, translating into detailed user stories (as appropriate), with supporting acceptance criteria and training strategies where required. Provide clear business requirements to tech leads and development team and communicate technical solutions back to the business Manage and prioritise product backlog based on dependencies and requirements from other projects Provide Business Process design and documentation expertise, recommend business process and/or system improvements using formal (and informal) techniques. Input into and help the development and implementation of these improvements / new processes in conjunction with the BA community or Head of Digital Delivery. Provide the project manager with accurate and measurable estimates for Business Analysis deliverables Ensure that all activities comply with relevant Rank Operating model procedures, including relevant Service and Development Lifecycle Management, Project Lifecycle Management, Operations management and InfoSec policies Develop a broad understanding of Rank Group processes and applications and a deeper knowledge across an agreed portfolio to act as a Subject Matter Expert Provide expertise to assist Product owners and internal customer groups in identifying opportunities to maximize business value from existing technology and application landscape Provide Process & Application portfolio expertise to Service and BAU teams to assist in the filtering and prioritization of service activities and Change requests / Backlog reviews. Work with development and QA teams to ensure all stories are understood and appropriate test plans are developed Facilitate User Acceptance testing and customer signoff Manage issue gathering and resolution within a project environment ensuring that business requirements are met without compromising the integrity of the process improvement(s) or applications being implemented. Assist in the production of right-weighted business cases covering the development and implementation of business changes as necessary. Provide the link between the customer, development team and any third party regarding software functionality, throughout the development lifecycle. Knowledge, Experience Experience of working in a Multi-channel digital or retail organisation and of working within a Matrix structure. Demonstrable knowledge and experience of the successful application of the principles, methods, techniques and tools of various business analysis techniques. Detailed knowledge and experience in implementing IT related business projects, which involve multiple activities and streams of people from both IT and business teams using Waterfall and Agile methodologies. Ability to transform data into insight and prioritise solutions that deliver maximum value. Experience in working with distributed technical development teams. Technology development background an advantage. The ability to write User Stories and Business Process documents according to a variety of recognised standards. A proven ability to translate technical designs and constraints to understandable business concepts. Significant experience of working with 3rd parties for delivery of aspects of a solution. Detailed knowledge and experience of Business Process engineering using a variety of recognised techniques. Good awareness of product development lifecycle - experience of marketing, customer insight, strategy and how this informs and drives product development. Experience in working on multi-site retail projects. Qualifications Technical or other relevant degree is an advantage. Business Analysis ISEB accreditation an advantage. Additional Information Personal Qualities Ability to analyse complex problems, sees connections / trends, and works against the right priorities. Manage and works through tough issues, demonstrating perseverance and a sense of urgency. Able to articulate a compelling vision, and effectively manages self / others through ambiguity. Ability to develop and deliver clear, concise and compelling Verbal & Written communication. Ability to communicate effectively with Stakeholders, building rapport, and tailoring the communication to meet the stakeholders needs. Proven experience of influencing at all levels of the organisation and cross-functionally, and preparing, leading and achieving objectives through group & individual workshops / interviews. Ability to influence, manage and working alongside internal stakeholders and key external service partners, in the delivery of business change, process innovation and new and innovative IT services. Demonstrates sense of passion and pride about own work. Positive attitude and adapts well to change. Inspires passion and excitement around shared goals, promoting environment of achievement. Ability to initiate and manage change in a way which enhances company performance.