Network & Security Delivery Engineer

ISource Group ,
Maidstone, Kent
More Details
Salary: £60,000 per annum

Overview

The position reports directly to Technical Principal Architect The role of the Network & Security Delivery Engineer is to provide technical excellence to our clients during the delivery of projects and service escalation. Technical Summary Network and Security Delivery Engineers must have a detailed level of understanding and hands-on experience with most of the technologies listed below: • Routing and Switching (CCNA/CCNP highly desirable) • Datacentre switching, including Cisco Nexus • Service Provider technologies such as MPLS, BGP, VRF, VXLAN, etc • Extensive Firewall knowledge, including Cisco ASAs, FTDs and Palo Alto • IPS, web filtering and client/site-to-site VPNs • Cisco ISE and Stealthwatch • Wireless including Cisco, Meraki and Aruba In addition, any of the following skills or qualifications would be desirable: • Windows Server 2012/2016/2019 • Exchange 2010-2016 and/or Exchange Online • Office 365 • Public Cloud: Azure and AWS • Virtualisation: Hyper-V and VMware ESXi/vSphere • Citrix: XenApp/XenDesktop/NetScaler • Storage: Dell Compellent/EqualLogic/NetApp/Nimble • Unix/Linux Role Summary •The position includes, but is not limited to, the following main responsibilities: •Complete project delivery tasks such as installations, upgrades and migrations of server and storage solutions - working with the SICL Project Management team and customer to ensure all deliverables are successfully achieved. •Proactively identify and resolve risks throughout the project lifecycle. •Ensure project completion tasks (PCAT) are completed to an excellent standard: o Including the creation of technical documentation and diagrams •Maintaining management systems for monitoring, reporting and configuration o Providing successful operational handovers to production. •Proactively report to management and remediate any major issue that could impact SICL or a customer. •Be a point of escalation for the SICL Service Desk if/when needed. •Participate in the on-call rota. •Deliver excellent customer service to all project stakeholders, with detailed, accurate written and verbal communication throughout. •Complete documentation such as reports and design work (HLDs and LLDs) to SICL standards for internal and customer consumption. •Provide accurate and timely technical information and updates to our customers throughout all client engagements. •Complete technical training and certifications as required to ensure upkeep of personal and business accreditations such as CCNA, CCNP, etc. •Effective use of softs skills such as: •Time Management •Commercial awareness •Accurate time recording •Planning, prioritisation and execution of tasks •Following the company values of: •Teamwork o Integrity •Excellence •Respect Training As part of this role, ongoing training will be provided in order to maintain and grow the applicant’s skillset. This will include formal training as required, and the successful applicant will be expected to obtain and maintain an up to date Cisco certifications, and other industry qualifications. Remuneration and Benefits SICL offers a competitive salary based on experience, qualifications and value to the business. In addition, the following benefits will be made available to the successful applicant: •basic salary banded by role and reviewed on merit and performance •profit share bonus •technical reward policy •pension scheme •accrued sick pay •Group Life Cover •Group Income Protection •access to Online Savings portal providing discounts with hundreds of high street retailers •Access to an On-Demand GP and an Employee Assistance Program •Regular formal appraisals with quarterly informal one-to-one reviews •Personal development plan – structured schedule for funded training and learning/development •Wholly transparent Company Business Strategy to which all staff can contribute •Annually Increasing Holiday Leave (exclusive of normal English Bank Holidays): •Year one and two – 23 days (31 including Bank Holidays) •Year three and four – 25 days (33 including Bank Holidays) •Year five and beyond – 26 days (34 including Bank Holidays) About My Client My Client is an award-winning technology company specialising in IT service and solutions; on premise, in the cloud and hybrid. A private limited company with a £11 million turnover with a Head Office in Leeds Working in partnership with customers in the corporate, SME and public sector markets SICL uses its expertise, experience and accreditation to help organisations design, deploy and deliver IT services aligned to strategic aims. It manages, implements and supports infrastructure solutions for customers varying from small businesses with 100 users to large enterprises with thousands of users across the globe. Solutions deployed include fully on-premise solutions, Cloud infrastructure deployed in multiple DCs in the UK, and hybrid infrastructures with elements of on premise, public cloud and private cloud. From device to datacentre they provide project and support services tailored to individual customer requirement delivering technical excellence with exceptional customer service This job was originally posted as www.totaljobs.com/job/89841190

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