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DXC Technology
,
Newcastle upon Tyne, Tyne and Wear
Capacity Analyst
Overview
As an Analyst on the Performance and Capacity Management team, the primary tasks are focused on developing reports, and assisting with forecasts. This role demands solid technical understanding of a number of operating systems, HP-UX, Windows, and Linux servers, databases (SQL Server, Oracle), and others. Key Responsibilities include: • Participate in the identification of strategic-level analysis tools for the extraction, manipulation, analysis, and reporting of performance and capacity metrics • Apply critical thinking and analytical skills to the variety and volume of data in response to ongoing metrics across a wide variety of systems • Develop and/or enhance reports with performance data • Evaluate performance of server platforms and generate reports. • Perform component-level Capacity Management for server-level resources. • Generate the trend analysis report on Disk Drive, CPU usage, Memory usage, Processor Queue length and Availability of the servers. • Perform second level problem determination using monitoring and data collection tools. • Analyze performance data, identify exceptions and recommend alternative resolutions. • Produce ad hoc resource usage reports and analysis. • Raise incidents to the concerned teams to resolve performance-related problems • Work closely with Database Administration, System Administration and Tools Team. • To manage, control and predict the performance and capacity of operational services. This includes initiating proactive and reactive actions to ensure that the performances and capacities of services meet their agreed targets. • Participate in the identification of strategic-level analysis tools for the extraction, manipulation, analysis, and reporting of performance and capacity metrics • Develop baseline performance and capacity metrics (including CPU, memory, storage, etc.) for in-scope servers; contribute as an individual contributor and/or among a team of analysts • Communicate solutions and potential risks to internal teams and management. Analyze system performance and capacity management across the enterprise. • Contribute to and/or develop capacity forecasts based on upcoming project initiatives • Model Capacity and produce forecasts using systems and business metrics. • Develop baseline performance and capacity across systems, identifying trends • Identify areas of improvement and concerns and provide action plans. • Perform trending analysis of capacity metrics This job was originally posted as www.totaljobs.com/job/89841187