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TULIP Limited
,
West Bromwich, West Midlands
Service Delivery Specialist
Overview
We know about food Tulip Ltd is the UK’s leading food solutions business, supplying all major food retailers, wholesalers and foodservice companies with a wide range of quality products. We provide consumers with a comprehensive range of products in four key mega-categories - fresh meat & sausage, bacon & gammon, cooked meat, and convenience & snacking. Our farm-to-fork operation is unique in the industry, while our strategic framework puts customers, product, efficiency and people at the heart of everything we do, all with a view to growing responsibly. As part of the Danish Crown Group, the largest pork provider in Europe and the biggest exporter of pork in the world, Tulip Ltd is well-placed to deliver its ambitious plans for sustainable growth. If you have an appetite for more , this could be the role for you. We are looking for a Service Delivery Specialist who can act as an ambassador for the IT function, working closely with the business to ensure that services are relevant, available, sustainable and adequately featured to fulfil the business requirements. The successful candidate will need to liaise with internal departments, colleagues in Pilgrims and JBS and external partners to negotiate, regularly review and ensure conformance to appropriate levels of service availability, quality and performance in accordance with the requirements of the business. You will tailor services and support processes to fulfil the diverse needs of our broad customer demographic. You will influence policy decisions and participate within Change Advisory Board, for all proposed changes to environment, architecture, scope and overall impact and risk assessment for all services within area of responsibility. you will foster a culture of continuous improvement to optimise our processes and services, benchmarking these against our industry and external providers. Ensure all policies and processes, within area of accountability, are fully documented and sustainable. What We Offer As an international organisation, we pride ourselves on creating high quality food and exceed many recognised industry standards. We care about our people and offer an excellent package including: Competitive salaries Pension and life assurance for all our employees Tulip Reward Scheme where you can claim hundreds of discounts Equipped for life programme including mini health MOT's, cycle to work scheme and more If you are as serious about food as we are and ready to help us make a difference, we would like to hear from you. This job was originally posted as www.caterer.com/job/89900102