Compliance & Maintenance Manager

Compliance & Maintenance Manager Responsible for the delivery and management of planned and responsive maintenance across approximately 110 LBM operational sites, including the provision of a 24 hour emergency call out service, ensuring that buildings meet statutory compliance standards and are safe environments to use by staff and visitors. Responsible for the management of the FM Helpdesk, which determines if work is undertaken through in-house team or external contractors, and also acts as the ‘front door’ to the whole facilities team. Manages budgets up to £3 million and key maintenance and repairs term contracts to control a range of specialist disciplines, which requires liaison with clients across all Council directorates. Provides an effective technical assurance service by developing and implementing technical and performance standards ensuring that maintenance and projects comply with corporate governance responsibilities to provide value for money and fit for purpose solutions. Undertakes work at a high level across a range of technical disciplines; commissions work and negotiates with external property professionals and liaises internally clients across all directorates Main Duties and Responsibilities: Maintenance Management - Ensures the FM team delivers high quality, professional maintenance services to appropriate technical standards. Financial & Contract Management - Responsible for budgeting, estimating, planning and objective setting for contracts up to a value of approximately £3,000,000. Technical Assurance Standards - Ensures that statutory and mandatory requirements and regulations are upheld. Works in close collaboration with the Safety Services Team and liaises with statutory enforcement agencies (e.g, H&S Exec, LFCDA) to ensure consistency and appropriate preventative actions and recommendations are followed up. Team Management - Provides effective leadership: vision, direction and support to the team. Client Management - Builds long-term, influential, strategic relationships with all client departments to understand their needs and acts as a focal point for customer contact. Creativity & Innovation - Undertakes work which requires creativity and innovative input and range of expertise to deliver appropriate solutions Data Management - Reviews and introduces systems and processes to collect and maintain data including servicing records and certification to produce reports to demonstrate statutory compliance relating to asbestos, water safety, etc. What you’ll need to succeed: To be successful in this role you will have: Substantial post-qualification experience across a varied property portfolio Significant knowledge of legislation including: Control of Asbestos Regulations (CAR); Construction, Design and Management (CDM); water risk management; and other mechanical and electrical cyclical requirements. A demonstrable commitment to achieving customer service excellence. Ability to build and maintain excellent working relationships across a broad spectrum of internal and external stakeholders including consultants, contractors, public and staff. Demonstrable experience of managing and leading multi-disciplinary teams, ensuring the highest professional standards and performance; able to lead and secure commitment from staff, to motivate and direct staff to succeed and to develop a productive and positive team culture. Ability to think, plan and act under pressure to meet deadlines and service priorities. Highly developed and persuasive communication and negotiation skills; including the ability to influence peers and more senior stakeholders to ensure that technical advice is acted upon and negotiate with suppliers on contractual matters. Excellent time management, organisation and prioritisation skills. Experience of setting, managing and controlling budgets. Significant numerical and analytical skills. Essential: Industry recognised M&E qualification – C&G/HNC/HND/BEng. Experience of managing budgets. Substantial knowledge of statutory standards and requirements for the safe management of public buildings. Experience of re-procuring maintenance contracts. Ability to manage internal and external teams. Experience of managing planned and responsive maintenance. What you’ll get in return: You will be joining a supportive employer who look after their staff and provide a friendly and collegiate working culture. Merton is one of the safest and greenest boroughs in London to work, is the home of Wimbledon and as a location is well connected by train, tram, tube and road networks. The successfully appointed candidate will receive a host of outstanding financial and non-financial benefits in becoming an employee of Merton Council including: £54,387 to £55,425 (including £3000 Market Supplement). 31.5 days annual leave Bank Holidays. 15.3% Local Government Pension (8.5% contribution required). Flexible working – 35 hr working week with flexibility on location & hours of work. The Civic Centre is based next to Morden Station on the Northern line. Support to undertake further qualifications. Interest free season ticket loan. How to apply: Click on ‘The Opportunity’ tab, review the job description and click ‘apply now’, following the simple instructions. Please refer to the person specification in the role profile to help you demonstrate your skills and experience when answering all questions relevant to the role to which you are applying. Successful applicants who demonstrate they meet the key criteria shall be longlisted and contacted to arrange an initial telephone interview. Interviews with the recruitment panel at LB Merton shall then be scheduled for those shortlisted applicants on. If you would like more detailed information before you apply, please visit our dedicated recruitment site: webmicrosites.hays.co.uk/web/merton-council Key dates: The closing date for applications is: Monday 13th April CV Shortlisting and Interviews confirmed: Friday 17th April Interviews with recruitment panel: Friday 24th April This job was originally posted as www.totaljobs.com/job/89909493